The latest posts : Communication
Help! A negative review of your store! Sooner or later you will have to deal with it. Do not shoot in the defense. There are better ways to deal with it and still satisfy a customer.
"We believe the client, fan or customer is the center of the universe. That means if we work for your brand, you are the center of our relationship."
Maandelijkse column van Richard Derks voor Emerce (online business, media & marketing)
While Facebook is losing its younger generation of users, Instagram, Vine and Snapchat are only getting bigger. Who's winning and why?